Lesson Pricing & Cancellation Policy

Guitar | Keys | Drums | Vocals | Violin

Our incredible space located under the iconic Astor Theatre, Saint Kilda, Melbourne - offers private
teaching rooms, fitted with all the best gear from our favourite brands. The SoundLab is ideal for people
in the local area, wanting to begin or expand their commitment to music through dedicated guidance.
The SoundLab aims to deliver consistent tuition that markedly develops proficiency with your chosen
instrument. We cater for all levels of experience and have a range of highly experienced teachers that
offer a personalised and focused approach to music lessons. Our sessions will be tailored to suit your
specific objectives.

Individual (60min duration):
Recommended for Adults
Ten-week Course @ $80 per session - $800
Five-week Course @ $85 per session - $425
One off Session - $90

Individual (30min duration):
Recommended for Beginners & Under 13yrs
Ten-week Course @ $55 per session - $550
Five-week Course @ $60 per session - $300
One off Session - $65

Conditions: Prices and teachers may be subject to change. Lessons must be paid for in full in
advance. A $100 non-refundable deposit is required to secure your place in our Courses, the
balance is payable prior to your first lessons commencement. We have flexible payment options
that include: Direct Deposit to our bank account or Credit Card (fees apply, discounts available).
Lessons are intended to be had consecutively, if you are unable to attend a lesson a minimum of
48 hours notice is required or late cancellation fees apply. Notice of postponement or
cancellation of a lesson must be given in writing to us via email to info@thesoundlab.com.au

SoundLab Music Pty Ltd – TA / The SoundLab, Prahran (ACN: 603650255) have adopted this
Cancellation Policy, which applies to all lessons booked at The SoundLab Music School - 7-9/1
Chapel Street, Saint Kilda 3182. The SoundLab, reserves the right to change this Cancellation
Policy at any time.
1. Types of Lessons & Bookings (Live & Online)
1.1 Five-week or Ten-week Individual Courses offer a discount should you purchase either Fiveweek
or Ten-weeks of Lessons in 60min or 30min (Under 13) durations.
1.2 Casual Lessons are available and must be booked and paid for in full before
commencement.
1.3 We now offer our lessons online via Zoom. When we must adhere to government
regulations or lockdowns due to COVID, lessons are to be taken in this manner as a substitute for
our live lessons.
2. Sign Up & Payment
2.1 A $100 non-refundable deposit is required to secure your place in our Individual Courses,
the balance is payable prior to your first lessons commencement, unless otherwise agreed.
2.2 Payment can be made via Direct Debit to our bank account, or by Credit Card over the
phone. Account Name: SoundLab Music BSB: 083337 Account Number: 170791562
2.3 Upon sign up you will receive a welcome email confirming the dates of your Course please
acknowledge you have received it.
3. Notice of Postponement or Cancellation
3.1 To postpone or cancel a lesson please email info@thesoundlab.com.au at least 48 hrs prior
to your scheduled lesson time - or it will count as one of your paid for lessons in your Course.
3.2 We are unable to postpone lessons due to a COVID lockdown, your lessons will be available
for delivery to you via Zoom. Upon agreement to taking lessons with us you will have the equipment
and ability to receive Zoom lessons in your home.
3.3 Lessons are intended to be had at the same time each week consecutively. Your lesson
time may vary if we need and you can accommodate, but the day will be scheduled the same each
week, unless otherwise agreed.
3.4 A maximum of one lesson can be cancelled (with 48hrs notice) and rescheduled per Fiveweek
Course and up to two from Ten-week Courses. There are no cancellations on Casual lessons.
3.5 You will be sent an SMS reminder 48hrs before your scheduled lesson time we ask you
double confirm your lesson by replying YES.
3.6 There is strictly no refund on full course fees or deposits to hold your place.
3.7 If you drop out of a course at any time, you will not be entitled to a refund for the remainder
of the course.
3.8 Rarely a teacher may become unavailable to us in the short or long term. Where possible
a replacement will be provided and if so you are expected to complete your course with the said
teacher.

THE SOUNDLAB – 7-9/1 Chapel Street, Saint Kilda 3182
Enquiries Ph: +613 9510 4455
info@thesoundlab.com.au - www.thesoundlab.com.au